Refunds & Cancellations

Our process is quite simple. If a customer wishes to cancel a membership or requires a refund, no matter the reason, they may cancel at any time.

Our customer service center is available to assist our customers
24 hours a day, 7 days a week.

All cancellations and/or refunds are issued upon request.
Please allow 3-5 business days for the funds to be returned. Transaction times may vary; please consult your financial institution to discuss their processing guidelines.

We may be reached at:
Email: support@activeplayerz.com, Chat: activeplayerz.com, Phone: (800) 463-1504